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[ Tech Corner - Tech Bulletin ]

Prime Technologies - Technical Bulletin


Topic: There is no server code for my installation.

Technote 208

Date: 03/05
Product: All Applications
Version:
12.x and up

Problem:

The License Key tool and my reqform.txt file shows no server code, what should I do?

Solution:

New Windows operating systems have a built-in function called DHCP Media Sense that allows it to detect when the machine is connected to a network and will turn off the network card when it is not. Microsoft has published a bulletin on their Knowledge Base can be found here:

http://support.microsoft.com/default.aspx?scid=kb;en-us;282599


This describes what it is and how to properly disable it.

If you are not comfortable editing your Registry you can download, save and run this program:

..\Download\Win2000a.reg

IMPORTANT - After running the download program you must restart your computer, please also check that the local area connection is enabled.


An alternative Solution:

Question: Why does my Ethernet/IP locked license stop working when my laptop is unplugged from the network?

Answer: On Windows 2000 and Windows XP, if the laptop is unplugged from the network, the Ethernet interface is shut down to save power. To rectify this, you will need to install the NetBEUI (NetBIOS) protocol into your network protocols list (network properties). This will bind the Ethernet adapter to NetBEUI as well as TCP/IP. Your Ethernet interface will now be visible to LM if the network cable is unplugged from the laptop

Media Sense and the Ethernet card. Windows 2K and XP include a power saving feature called Media Sense. The system is polled and the card is checked, if the card is not attached to a network, it is shut down to save power. However the licensing scheme uses the MAC address on the Ethernet card as part of the licensing server code. So, when the Ethernet card is powered down, the server code cannot be created and, therefore, licensing does not work.


 
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